At cyls88, the protection of your personal data is taken seriously. This Privacy Policy explains precisely what information we collect, how it is used, who it may be shared with, and what rights you hold as a cyls88 Member under applicable privacy regulations.
All data transmitted between your device and the cyls88 Platform is protected using industry-standard 256-bit SSL encryption. Your personal and financial information is never transmitted in an unencrypted state.
cyls88 does not sell, rent, or trade your personal data to third-party advertisers or marketing companies. Your information is used exclusively to operate your account and comply with applicable regulatory obligations.
You retain the right to access, amend, and request deletion of your personal data held by cyls88 at any time. Data Subject Access Requests are processed within 30 calendar days of receipt.
cyls88 collects only the personal data that is strictly necessary to operate your account, process transactions, and meet our regulatory KYC and anti-money laundering obligations. We do not collect data beyond what is required.
Personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Closed account data is subject to defined retention and deletion schedules.
Promotional communications from cyls88 are only sent to Members who have opted in to receive them. You may withdraw consent and opt out of marketing communications at any time through your account settings.
As a cyls88 Member and data subject, you are entitled to the following rights in relation to your personal data.
Request a copy of all personal data cyls88 holds about you. We will provide a response within 30 calendar days.
Request correction of any inaccurate or incomplete personal data we hold about you, including contact details and account information.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing or profiling purposes at any time, with immediate effect.
Request that cyls88 restrict the processing of your personal data while an access or rectification request is being assessed.
Receive a structured, machine-readable copy of personal data you have provided to cyls88, where technically feasible.
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Submit all data rights requests in writing to [email protected]. Include your registered account email and specify the right you wish to exercise.
This Privacy Policy ("Policy") is issued by cyls88 ("cyls88", "we", "us", "our") and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in connection with your use of the cyls88 Platform, accessible at cyls88.cam.
cyls88 is committed to protecting the privacy and security of all personal data entrusted to us by our Members and visitors. This Policy is intended to be transparent, clear, and accessible — we want you to understand precisely how your information is handled, without ambiguity.
By registering for a cyls88 account, accessing the Platform, or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and disclosure of your personal data as described herein.
This Policy applies to all cyls88 Members and website visitors. It covers data collected through the cyls88 website, mobile interface, customer support channels, and payment processing systems.
The following definitions apply throughout this Privacy Policy:
cyls88 collects personal data through several channels in the course of operating the Platform. The categories of data collected, and the circumstances in which they are collected, are set out below.
When you register for an account or interact with cyls88 customer support, you may provide the following personal data:
When you access the cyls88 Platform, certain technical data is collected automatically by our systems:
cyls88 may receive supplementary data about you from third parties in specific circumstances, including from payment processors to verify transaction legitimacy, from identity verification service providers as part of KYC processes, and from fraud prevention and anti-money laundering (AML) screening tools.
| Data Category | Purpose | Retention |
|---|---|---|
| Identity & Contact Data | Account registration, KYC, customer support | Duration of account + 5 years post-closure |
| Financial Data | Payment processing, AML compliance | Duration of account + 7 years post-closure |
| Technical & Usage Data | Platform security, fraud prevention, analytics | Up to 24 months from collection |
| Gaming History | Account management, responsible gambling monitoring | Duration of account + 5 years post-closure |
| Support Communications | Customer service, dispute resolution | 3 years from last interaction |
cyls88 processes personal data only where a lawful basis for doing so exists. The legal bases applicable to our data processing activities are as follows:
cyls88 processes your personal data for the following specific purposes:
To create, manage, and maintain your cyls88 account, verify your identity and age, process deposits and withdrawals via Maybank, CIMB, Public Bank, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and USDT, and respond to your customer support enquiries.
To fulfil mandatory Know Your Customer (KYC) obligations, conduct anti-money laundering (AML) screening, identify and report suspicious transaction activity, enforce age verification (minimum 21 years), and maintain records as required by applicable law.
To monitor gambling patterns and identify Members who may be displaying signs of harmful gambling behaviour, to apply deposit limits and session controls where requested, to process self-exclusion and cooling-off period requests, and to fulfil our duty of care obligations to vulnerable Members.
To detect and prevent fraud, bonus abuse, account takeover, and other prohibited activities; to enforce the prohibition against duplicate accounts; to identify and block access from prohibited jurisdictions; and to maintain the general security and integrity of the Platform.
Where you have opted in to receive promotional communications, to send you information about new games, sports betting promotions, VIP programme updates, and special offers relevant to your account activity. You may opt out of marketing communications at any time through your account settings or by contacting [email protected].
To analyse aggregated and anonymised usage data for the purposes of improving the Platform, understanding player preferences, optimising game performance, and informing product development decisions.
cyls88 does not sell, rent, or trade personal data to third-party advertisers or data brokers under any circumstances. We may, however, disclose personal data to the following categories of recipients where legally permissible and necessary:
All third-party Data Processors engaged by cyls88 are subject to written Data Processing Agreements that require them to handle personal data only in accordance with our instructions and applicable data protection law.
The cyls88 Platform uses cookies and similar tracking technologies to ensure the proper functioning of the Platform, to recognise returning Members, and to collect aggregated analytics data.
You may control and manage cookies through your browser settings. Disabling strictly necessary cookies may impair the functionality of the Platform, including the ability to log in and process transactions. For analytical and marketing cookies, you may opt out at any time.
cyls88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our retention principles are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
cyls88 has implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, cyls88 will notify affected Members without undue delay in accordance with applicable notification obligations.
You are responsible for maintaining the security of your cyls88 account credentials. Never share your password with any third party. If you suspect your account has been compromised, contact [email protected] immediately.
As a data subject, you are entitled to exercise the following rights in relation to personal data processed by cyls88. To exercise any of these rights, please submit a written request to [email protected] from your registered email address, specifying the right you wish to exercise and providing sufficient information to verify your identity.
The cyls88 Platform is strictly for individuals aged 21 years and above. cyls88 does not knowingly collect or process personal data from individuals under the age of 21. All account registrations are subject to mandatory age verification as part of the KYC process.
If cyls88 becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental or guardian consent, such data will be deleted promptly and the associated account will be closed.
If you are a parent or guardian and believe your child has registered on the cyls88 Platform, please contact us immediately at [email protected] so that we may take appropriate action.
In the course of operating the Platform, cyls88 may transfer personal data to service providers located in jurisdictions outside of Malaysia. Where such transfers occur, cyls88 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable data protection law.
Safeguards applied to international transfers may include contractual clauses with data recipients, transfers only to jurisdictions that provide adequate levels of data protection, or other legally recognised transfer mechanisms.
cyls88 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, we will notify active Members via the registered email address on file or through a prominent notice on the Platform, and update the "Last updated" date at the top of this Policy.
Your continued use of the cyls88 Platform following the publication of an amended Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically. If you do not agree with any amendment, you should cease use of the Platform and contact us regarding account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by cyls88, please contact our Data Protection team through the following channels:
We serve Members across Malaysia, including Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and Bangsar. All enquiries are handled in English, Bahasa Melayu, and Chinese.
For responsible gambling support and self-exclusion requests, please visit our Responsible Gambling page.
Your privacy is protected by design. cyls88 is committed to transparent data handling, fast MYR payouts, and a secure gaming environment for all Malaysian players.
🔞 21+ only. Gambling should be entertaining. If you need help, visit our Responsible Gambling page.